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Commercial Restoration & Mitigation

12/6/2018 (Permalink)

Commercial Commercial Restoration & Mitigation We Provide Commercial Services

Commercial Restoration and Mitigation Services

If you are a property manager, business owner or building engineer then you understand the importance of maintaining and taking care of a commercial property. Our SERVPRO Commercial Division is solely dedicated to providing quality service for commercial clients and their properties. Our Commercial Division understands the needs and complexities of commercial buildings.We provide Emergency Ready Plans for large scale buildings, to get you back in business as quickly as possible.

We have the resources and capabilities to provide commercial restoration and mitigation services for any size structure. Whether your business or commercial property faces a fire, water or mold loss, we can handle it. We also provide board up and bio-hazard clean up services.

SERVPRO Capabilities

  • We are an EPA & IICRC certified firm
  • Any size loss will be handled confidently by an IICRC professional trained in water, fire, smoke, and commercial loss
    • Golden Spike, Great Wolf Resorts, Ballard House, VA Medical Center, Aurora Firehouse 15, local municipalities, etc.
  • We have equipment resources to manage all of your needs
    • Including specialty drying equipment (injectidry, floor drying system, ETES, air scrubber, desiccant, etc.)
    • 16 production vehicles, including 2 trailers
    • Esporta Washing System
    • Ultrasonic Cleaning System
    • Document Drying
  • Production teams with 7 years of national catastrophic storm travel
    • Producing jobs in locations such as Illinois, Maryland, Arkansas, Idaho, Florida, Texas, Virginia, West Virginia, Iowa, Nebraska, Kansas, Missouri, California, Georgia, and Puerto Rico.
  • Ownership that places the highest importance on Customer Satisfaction
  • Our capabilities allow us to respond to your needs



SERVPRO’s Commercial Division is qualified to answer any of your restoration and mitigation questions. If you are concerned about your commercial property or if you have any questions about the services we provide, call our office and ask for our commercial division.

Prevent a Deep Fried Turkey Fire

11/21/2018 (Permalink)

Fire Damage Prevent a Deep Fried Turkey Fire Prevent a Turkey Fire!

Tips to help prevent deep fried turkey accidents

  • Keep outdoor fryers off decks, out of garages and a safe distance away from trees and other structures.
  • Make sure the turkey is thawed and dry before cooking. Ice or water that mixes into the hot oil can cause flare-ups.
  • Watch the weather. Never operate a fryer outdoors in the rain or snow.
  • Place the fryer on a level surface, and avoid moving it once it's in use.
  • Leave 2 feet between the tank and the burner when using a propane-powered fryer.
  • Follow the manufacturer's instructions to avoid overfilling. Oil can ignite when it makes contact with the burner.
  • Choose a smaller turkey for frying. A bird that's 8 to 10 pounds is best; pass on turkeys over 12 pounds.
  • Never leave fryers unattended.
  • Purchase a fryer with temperature controls, and watch the oil temperature carefully. Cooking oil that is heated beyond its smoke point can catch fire. If you notice the oil is smoking, turn the fryer off.
  • Turn off the burner before lowering the turkey into the oil. Once the turkey is submerged, turn the burner on.
  • Wear goggles to shield your eyes, use oven mitts to protect your hands and arms and keep an "ABC" or grease-rated fire extinguisher close by. Do not to use water or a garden hose on a fire related to Turkey Fryers.
  • Skip the stuffing when frying turkey, and avoid water-based marinades.
  • Keep children and pets away from the fryer at all times.
  • Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing.
  • Opt for an oil-less fryer. This uses infrared heat, rather than oil, to cook the turkey.

After your turkey is prepared, remember these Thanksgiving food safety tips to help ensure your family has a safe, enjoyable holiday. 

If you do face a fire please call a professional restoration company like SERVPRO.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Dropping Temperatures & Freezing Pipes

11/12/2018 (Permalink)

Water Damage Dropping Temperatures & Freezing Pipes Do Not Let Your Pipes Freeze!

Why Are Your Pipes Freezing?

Temperatures outside must drop to 20 degrees or lower in order for a pipe to freeze. Newly built homes in northern climates tend to be well insulated with water pipes located on the inner parts of the house for extra protection. Homes built in southern climates can face problematic hard freezes due to homes not being built to accommodate cold temperatures.

Which Pipes Are Vulnerable to Freezing?

  • Pipes located on the outer walls of the home
  • Pipes located in unheated garages, attics, crawl spaces and basements
  • Copper pipes
  • Galvanized pipes
  • Uninsulated pipes

So What if Your Pipes Freeze?

When temperatures drop, water freezes and expands causing pipes to burst.

A burst pipe can result in a water leak. Ruptured pipes and water damage can cost thousands of dollars to repair. The amount of damage depends on where the burst occurs, how long it takes to catch the problem, and how much water is leaking from the pipe.

Prevent Your Pipes From Freezing.

  • Install Insulation.
  • Insulate pipes on the outside of your home .
  • When temperatures drop, open your faucets to a slow dribble.
  • Open cabinets for warm air to circulate through your home.
  • Keep the thermostat set to the same temperature during the night and day.
  • If you leave your home for extended periods of time leave your heat on at 55 degrees.

What Do You Do if Your Pipes Freeze?

  1. Turn off the main water valve.
  2. Call a professional plumber.
  3. Call an IICRC certified restoration & mitigation company.

SERVPRO's Water Restoration Process

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call us at 303-587-9458 if you have any questions or concerns.

Are You Prepared for Winter Weather?

11/6/2018 (Permalink)

Storm Damage Are You Prepared for Winter Weather? Be Prepared

Prepare Your Business for Winter Weather

  • Check your business property for low hanging tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviated flood hazard potential.
  • Inspect handrails, stairways and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present .
  • Ask our highly trained SERVPRO professionals about starting an Emergency Ready Profile for your business.

Prepare Your Home for Winter Weather

  • Keep cabinet doors open during cold spells this allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets , especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl or crawl space and turn it to “off”.
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage

Fall Maintenance Tips

10/9/2018 (Permalink)

Cleaning Fall Maintenance Tips Be prepared for fall!

Preparing Your Home for Winter: 8 Fall Maintenance Hacks for Cold-Weather Comfort

We all look forward to fall’s festivities. But taking the time to prepare your home for winter (before it arrives) can help ensure you’re cozying up by the fireside — worry-free — once cold weather rolls around. Find out how with these 8 simple hacks.

Ahhh, fall is finally here!

The leaves are changing, there’s a crisp coolness in the air, and our favorite pumpkin-flavored treats line store shelves once more. Decorating and meal-prepping might be the first things on your mind when it comes to preparing your home for the colder months — but the National Weather Service is predicting strong winter storms that could affect homeowners across the country this year.

Here are 8 important fall maintenance tips that can make all the difference once winter’s first freeze hits.

1. Clear out your gutters

All those colorful leaves falling from the trees sure are pretty — but they also pile up pretty quickly in your home’s gutters.

Excess debris can lead to clogs (or ice dams in wintery conditions), which can prevent gutters from draining properly. In turn, there’s a chance water could seep into your home since it has nowhere else to escape to, causing a multitude of issues like damage to your valuables, mold growth, and even structural rot.

Before winter hits, clear your house’s gutters of leaves and any other debris that might’ve accumulated during the summer months. It also helps to run water through the gutters afterward to check for any leaks or misalignments that could damage your home.

2. Inspect for air leaks

Things like damaged weather stripping and small cracks in your home’s structure allow warm air to escape, causing your heater to go into overdrive to keep your place warm.

The solution to your chilly house and high utility bills is pretty simple: before it gets wintery outside, inspect your home’s windows, doorways, and any other places where air might be able to enter or exit.

You can use caulking to stop leaks in the stationary components of your home (like a crack in your doorframe) and weather stripping to insulate the moving components (like windows and doors).

3. Have your heating system checked

Home just doesn’t feel like home if a malfunctioning heater is leaving you with the chills. And in parts of the country with freezing temps, it can be a much more serious situation.

That’s why it’s wise to have a licensed contractor come out to inspect your heater at least once a year, especially before the weather outside becomes frightful.

4. Prepare your pipes

Get to know where the pipelines in your house are located and make sure to inspect them every autumn (at least).

Simply patch any small leaks with heat tape to help reduce weaknesses that might cause the pipe to burst in freezing weather. And you can further protect any exposed outdoor pipes by insulating them with foam or rubber pipe wraps, which can be found at your local hardware store.

For larger leaks or pipeline problems, it’s always a good idea to play it safe and call the pros.

5. Drain any outside faucets and irrigation systems 

Speaking of bursting pipes, it’s important to pay attention to the water systems immediately outside your place too. Undrained water in outdoor faucets and irrigation systems can expand when frozen and cause a pipe to burst.

Draining faucets is simple enough: just pack away your garden hoses in the garage for the winter and let out any remaining water — easy as that!

Irrigation systems, on the other hand, often vary in the way they should be maintained. It’s best to call a professional who has experience with underground water systems, just to cover all your bases.

6. Have your roof inspected

For your safety, a full-blown roof inspection should be done professionally. The cost to hire an inspector can be as low as a little over $200 and can prevent seriously hefty repair expenses down the line if a winter storm wreaks havoc on your roof and you don’t have sufficient insurance coverage to cover repair costs.

Reinforcing your roof now can help you avoid a whole host of hazards, like air and water leaks, water damage, mold, and more — all of which could put a damper on your seasonal festivities (and your wallet).

7. Restock cold-weather home essentials

Key items like rock salt or kitty litter, snow shovels, space heaters, extra batteries, and heated blankets can help make your home both more functional and comfortable during wintertime. Stock up on these helpful winter wares ahead of time to help avoid any extra hassle or stress come holiday season.

8. Take a peek at your homeowners insurance

Believe it or not, your homeowners policy could come to the rescue for a whole host of cold-weather mishaps.

Whether a hailstorm leaves holes in your roof, a vandal breaks into your home and destroys valuables while you’re out holiday shopping, or the weight of snow and ice results in structural damage to your house, homeowners insurance could help pay to repair or replace your losses.

Source: esurance blog

blog.esurance.com

Hurricane Florence

9/22/2018 (Permalink)

Storm Damage Hurricane Florence Disaster Recovery Team of SERVPRO of Aurora

Hurricane Florence 

Hurricane Florence made landfall causing major flooding and wind destruction in North and South Carolina. In addition to the 90 local Franchises in the Hurricane Florence affected areas, SERVPRO also has a national network of over 1,700 Franchises across the country. Our designated Disaster Recovery Teams have been deployed to the affected areas bringing hundreds of crews from across the nation to help.

SERVPRO of Aurora

The Disaster Recovery Team at SERVPRO of Aurora has traveled to the Carolinas to provide restoration and mitigation services for homes and businesses affected by the aftermath of Hurricane Florence. 

The Disaster Recovery team is IICRC WRT certified, and can handle any size job. Our team of dedicated professionals understand that time is crucial, and they will go to great lengths to get your home or business back up and running in a timely manner. 

Services Include: 

Residential Services

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned.

You can depend on SERVPRO of Aurora for these residential services:

Commercial Services

If fire or water damage sidelines your business, you need a professional restoration company to quickly restore your property. Every hour spent restoring your business is lost revenue and productivity. Commercial restoration presents unique challenges and we have the training, experience, and resources to handle any size disaster.

Learn more about our commercial services:

For more news on Hurricane Florence please visit: https://www.cnn.com/2018/09/19/us/florence-wednesday-wxc/index.html

National Preparedness Month

9/7/2018 (Permalink)

Community National Preparedness Month Be Prepared

September is National Preparedness Month 

National Preparedness Month (NPM), recognized each September, provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. This NPM will focus on planning, with an overarching theme: Disasters Happen. Prepare Now. Learn How.   

Take time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as flood, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.

The devastating hurricanes and wildfires of 2017 reminded the nation of the importance of preparing for disasters.  Often, we will be the first ones in our communities to take action after a disaster strikes and before first responders arrive, so it is important to prepare in advance to help yourself and your community.

SERVPRO offers a number of resources which help homeowners & business owners be prepared when a disaster happens.For more information please call us at 303-576-6868 ask for Danielle Neff. 

SERVPRO also offers an Emergency Ready Plan for commercial & residential apartments. 

Benefits of the Emergency Ready Plan?

  • Have a plan of action before an event occurs.
  • Identify and eliminate hazards and risks to help prevent potential disasters.
  • Identify major water, electrical and gas shut off locations.

https://www.ready.gov/september

Labor Day

8/31/2018 (Permalink)

Community Labor Day Happy Labor Day!

Labor Day in the United States is a Public Holiday celebrated on the first Monday in September. It honors the American Labor Movement and the contributions that workers have made to the strength, prosperity, laws and well-being of the country. It is the Monday of the long weekend known as Labor Day Weekend and it is considered the unofficial end of summer in the United States. It is recognized as a federal holiday.

Beginning in the late 19th century, as the trade union and labor movement grew, trade unionists proposed that a day be set aside to celebrate labor. "Labor Day" was promoted by the Central Labor Union and the Knights of Labor, which organized the first parade in New York City. In 1887, Oregon was the first state of the United States to make it an official public holiday. By the time it became an official federal holiday in 1894, thirty states in the United States officially celebrated Labor Day.

Canada's Labour Day is also celebrated on the first Monday of September. More than 80 countries celebrate International Workers' Day on May 1 – the ancient European holiday of May Day – and several countries have chosen their own dates for Labour Day.

To Learn more about Labor Day, please visit: 

https://en.wikipedia.org/wiki/Labor_Day

Is a Mysterious Odor Coming From Your Fridge?

8/31/2018 (Permalink)

Cleaning Is a Mysterious Odor Coming From Your Fridge? Stinky Fridge?

Step 1: Empty Fridge 
Even if you think you’ve identified the item causing the odor, you need to empty the entire contents of the refrigerator and freezer. If you have a second fridge, stash perishables there. If the odor is the result of a power outage, don’t take any chances by hanging onto food that may have spoiled. A refrigerator will keep food at safe temperatures for about 4 hours, if it’s left unopened, according to the USDA's Food Safety and Inspection Services.

Step 2: Hand wash Bins and Shelves
Take out the shelves, bins, crisper drawers, ice trays, and any other loose components and wash them.

Step 3: Deodorize the Interior
Now you’re ready to wash the inside of the refrigerator.  Stay away from abrasive cleaners and pads, which can scratch the interior of the refrigerator.

Step 4: Air it Out
Here’s where the patience piece comes in. For best results, you need to unplug the refrigerator, leave the door open, and air it out for at least one day. 

Step 5: Clean the Evaporator
If there’s a lasting funk that just won’t go away, chances are the refrigerator smells have permeated the evaporator coil, which produces cold air for the fridge and freezer. The coil, along with the fan that distributes the air, are typically located on the back wall of the freezer.

For more tips please visit:

https://www.consumerreports.org/refrigerators/how-to-get-rid-of-funky-refrigerator-smells/

Hurricane Preparation Tips

8/20/2018 (Permalink)

Hurricanes

         Hurricanes are massive storm systems that form over warm ocean waters and move toward land. Potential threats from hurricanes include powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, tornadoes, and landslides. The Atlantic hurricane season runs from June 1 to November 30. The Pacific hurricane season runs May 15 to November 30. Hurricanes:

  • Can happen along any U.S. coast or in any territory in the Atlantic or Pacific oceans.
  • Can affect areas more than 100 miles inland.
  • Are most active in September.

IF YOU ARE UNDER A HURRICANE WARNING, FIND SAFE SHELTER RIGHT AWAY

  • Determine how best to protect yourself from high winds and flooding.
    • Evacuate if told to do so.
    • Take refuge in a designated storm shelter, or an interior room for high winds.
  • Listen for emergency information and alerts.
  • Only use generators outdoors and away from windows.
  • Turn Around, Don’t Drown! Do not walk, swim, or drive through flood waters.

Prepare NOW

  • Know your area’s risk of hurricanes.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • If you are at risk for flash flooding, watch for warning signs such as heavy rain.
  • Practice going to a safe shelter for high winds, such as a FEMA safe room or ICC 500 storm shelter. The next best protection is a small, interior, windowless room in a sturdy building on the lowest level that is not subject to flooding.
  • Based on your location and community plans, make your own plans for evacuation or sheltering in place.
  • Become familiar with your evacuation zone, the evacuation route, and shelter locations.
  • Gather needed supplies for at least three days. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets.
  • Keep important documents in a safe place or create password-protected digital copies.
  • Protect your property. Declutter drains and gutters. Install check valves in plumbing to prevent backups. Consider hurricane shutters. Review insurance policies.

https://www.ready.gov/hurricanes