Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Water damage can come from a variety of sources, be it weather-related or from a failed appliance such as a washing machine, toilet or dishwasher. When water damage does occur, it's often not covered by insurance and can lead to high repair costs. While many homeowners might be confident that they can assess and repair the issue themselves, this is not recommended.

When your home in Colorado is affected by water damage, your best and safest bet is to rely on a professional water damage restoration specialist. Water damage assessment requires specific skills, knowledge, and equipment that aren't usually available to the average homeowner. SERVPRO of Aurora has been tackling water damage in Colorado for years. We know what to look for and where, and have all the tools necessary to assess the full extent of water damage to your home.

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action. Emergency mitigation procedures will follow if the damage is so severe that immediate action is required. SERVPRO of Aurora's multi-step assessment process ensures that no detail will go unnoticed regarding water damage in your home.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction