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History of SERVPRO
History of SERVPRO
From a small beginning as a painting business in Sacramento, CA, in 1967, SERVPRO has become one of the most recognizable names in the restoration industry. Within two years, owners Ted and Doris Isaacson used their expertise in the cleaning and restoration to expand their business offerings. Soon afterwards, they began to offer franchises and grew steadily so that by 1979, SERVPRO had 175 locations.
SERVPRO grew exponentially after relocating its headquarters in 1988 to Gallatin, TN, about 30 miles outside of Nashville. The Isaacsons moved the company there so that its headquarters could be located within 600 miles of half of the population of the United States. Since that time, SERVPRO has nearly tripled its size with over 1,700 locally owned and operated franchises across the United States.
SERVPRO remains a family-owned company, with the Isaacson’s eldest child, Susan Steen, as the company’s chief executive officer. Steen is joined by family members Randall Isaacson and Rick Isaacson as president and executive vice president, respectively.
Staff & Training
As a national company, SERVPRO has resources at its disposal that smaller, local companies may not have. These resources include a national staff that can help local franchisees with support in various aspects of running a business, that include human resources personnel, business analyst, customer service representatives, Quickbooks specialists, national accounts coordinators, marketing data analysts, property claims adjusters and vendor coordinators.
Franchisees receive support and special training from the moment they become part of the company. The first step is a 15-day training program at SERVPRO’s corporate training facility in Tennessee. The basic course covers fire and water restoration, mold mitigation and carpet and upholstery cleaning. Franchise employees can also take the 15-day training course but also have a separate self-paced program for certification in fire and water restoration, carpet and upholstery cleaning and crew training.
What’s more, SERVPRO provides its employees with plenty of ongoing training that includes web-based, self-paced e-learning modules that include video presentations and support materials. The company also offers credit and noncredit courses that cover the latest knowledge and techniques in emergency mitigation. Topics include water and fire damage restoration, restorative drying, mitigation awareness response and mold mitigation and restoration.
In addition, SERVPRO partners with the Institute of Inspection Cleaning and Restoration Certification (IICRC) to provide year-round training classes that certifies employees to work in the restoration field. Courses for applied structural drying occur in the company’s purpose-built ASD training facility.
Protect Your Property from a Marijuana Grow
Damaged Property From Marijuana Grow
What Landlords and Property Managers Should Know
The number of houses and commercial buildings that are used for growing marijuana is increasing. As medical and recreational marijuana becomes legal in more states it also becomes legal to grow at home for certain people. Grow rooms are becoming more common & cause great damage and microbial growth if improperly built or operated.
How Can a Grow Operation Affect Your Property?
- Mold growth from inadequate ventilation causing high levels of humidity
- Incorrect wiring or overloaded circuits can result in a fire.
- Poor quality electrical work may lower resale value.
- Holes for ventilation and electrical access
- Damaged duct system from plant sap and high levels of humidity
Don’t Become The Victim
Should cannabis related issues arise after the lease has been signed and if there was no clause prohibiting it, you’ll need to rely on an anti-drug or crime policy that hopefully was included in the lease. A breach of the lease could be cause for eviction if the tenant doesn’t
comply after getting a written notice. If you did not include such a clause, it will be difficult to enforce your wishes during the term of the lease.
SERVPRO of Aurora
Call us at 303-576-6868
We provide results while minimizing the disruption to your business or home.
Related Commercial Services
For Immediate Service in Aurora, Call SERVPRO of Aurora
Aurora Residents: We provide immediate service day or night!
SERVPRO of Aurora provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Aurora. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
- 24-Hour Emergency Service
- Faster to Any-Sized Disaster
- Highly Trained Restoration Technicians
- A Trusted Leader in the Restoration Industry
- Locally Owned and Operated
- Advanced Restoration and Cleaning Equipment
Have Questions? Call Us 24/7 – 303-576-6868
Whether your Aurora home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Cleaning Services
- Building/Reconstruction Services
There's never a convenient time for fire or Water damage to strike your Aurora commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.
- Commercial Water Damage Restoration
- Commercial Fire Damage Restoration
Our Highly Trained Restoration Specialists can restore your Aurora Home
We are an IICRC Certified Firm
SERVPRO of Aurora is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Aurora
SERVPRO of Aurora specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Among being IICRC certified, here are some more certifications of SERVPRO of Aurora